Data Protection Statement

1. General

Henkel AG & Co. KGaA, hereinafter referred to as Henkel, respects the privacy of each person who visits our website. Now we would like to inform you of the type of data collected by Henkel and how they are used. You will also learn how you can exercise your data subjects’ rights.

Any changes to this Data Protection Statement will be published on this page. This enables you to inform yourself at any time about which data we are collecting and how we use such data.

This Data Protection Statement does not apply to websites accessible via hyperlinks on Henkel websites. 

2. Collection, use and processing of personal data

Name of the responsible entity: Henkel AG & Co. KGaA

Address of the responsible entity: Henkelstrasse 67, 40589 Duesseldorf, Germany

Henkel uses personal data primarily to provide this website to the users and to ensure the proper functioning and security of this site. Any further processing of the data only occurs on the basis of other statutory duties or permissions or if the respective user has consented towards Henkel.
Henkel stores and processes data specifically for the following purposes:

When users visit the website, Henkel automatically collects and stores certain data. This includes: the IP address or device ID allocated to the respective end-device which we need for transmitting requested content (e.g. especially content, texts, and images as well as data files provided for downloading, etc.), the activity of users in the context of the website, the type of respective end-device, the used type of browser as well as the date and time of use.

Henkel stores this information for a maximum of 7 days for the purpose of recognizing and pursuing misuse.

Henkel uses this information also for improvements to the service’s presentation, features and functionalities as well as general administration tasks.

Aside from this, Henkel deletes or anonymizes the data on use, including the IP addresses, without undue delay as soon as they are no longer needed for the above-mentioned purposes.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the provision of the website; or (2) Henkel has an overriding legitimate interest in ensuring and enhancing the functionality and error-free operation of the website and that it is tailored to the users’ needs.

Recipients of the collected data may include members of the responsible internal departments, other affiliated companies of Henkel, external service providers (e.g. for hosting and content management, marketing agencies, other third party providers if this is necessary for the services they provide), authorities in the exercise of their respective duties and powers, for example, in the event of an official request on their part, or if this is necessary to establish, exercise or defend Henkel's rights, and current or future acquirers of Henkel companies in the event of a business transaction, such as a sale, merger or acquisition.

3. Further Personal Data processing

You may have provided your contact data via our “Contact our team” contact form.
We will use your data for the purpose of replying to your request.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

If you have not given consent to a longer storage duration e.g. in the course of our stakeholder relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

You may have provided your contact data via our “Corporate Compliance” contact form. We will use your data for the purpose of replying to your request.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

If you have not given consent to a longer storage duration e.g. in the course of our stakeholder relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

You may have provided your contact data via our Henkel Innovation Partnership Program contact forms for Patent Holders or Invention Partners. We will use your data for the purpose of replying to your submission after internal review and evaluation.

The examination and evaluation process may take several months, so please be patient. Once the examination and evaluation process has been completed, we will notify you of the results.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your submission.

If you have not given consent to a longer storage duration e.g. in the course of our stakeholder relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

If you want to withdraw your data before we completed the aforementioned evaluation process, please contact us via E-Mail

In case you want to participate in our Annual General Meeting (AGM) you have to provide personal data such as name, address, category and number of shares. We will use your data to enable you as a shareholder to participate in – and exercise your rights at – the AGM.
The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for the preparation of and your participation in the AGM.
In addition, we may process your personal data to meet further legal obligations such as regulatory requirements and binding provisions under stock corporation, security trading, commercial and tax law.

You may have provided your contact data via our Investor Relations publication order service form. We will use your data for the purpose of replying to / fulfilling your request.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

If you have not given consent to a longer storage duration e.g. in the course of our investors and analysts relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies. 

You may have provided your contact data via our Press video footage download service form. We will use your data for the purpose of providing a download link to video footage material and to follow the publication of Henkel video footage material.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

If you have not given consent to a longer storage duration e.g. in the course of our investors and analysts relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies. 

You may have provided your contact data via our EasyD4R – evaluation tool form. We will use your data for the purpose of providing a download link to the EasyD4R evaluation tool.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

If you have not given consent to a longer storage duration e.g. in the course of our investors and analysts relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

4. Consent/Withdrawal of Consent

You may have given consent that Henkel processes

  • your contact data which you may have provided to Henkel,

    in the framework of Henkel’s investors and analysts relationship management

    for the purposes of
  • providing updates about our latest Investor Relations news releases and up-coming Investor Relations events (Investor Relations Email Distribution List)

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Investor Relations Email Distribution List form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. 

You may have given consent that Henkel processes

  • your contact data which you may have provided to Henkel,

    in the framework of Henkel’s press & media relationship management

    for the purposes of
  • providing updates about our latest news releases and up-coming press events (Press Release E-Mail Distribution List)

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Press Release E-Mail Distribution List form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

You may have given consent that Henkel processes

  • your contact data which you may have provided to Henkel,

    in the framework of Henkel’s stakeholder relationship management

    for the purposes of
  • sending me the information of release of corporate publications via e-mail (Corporate Publications - Distribution Service).

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Corporate Publications - Distribution Service form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

You may have given consent that Henkel processes

  • your contact data which you may have provided to Henkel,

    in the framework of Henkel’s stakeholder relationship management

    for the purposes of
  • sending me the information about updates of the EasyD4R tool via e-mail (EasyD4R update email information service).

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the EasyD4R – evaluation tool form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

You may have given consent that Henkel processes

  • your contact data which you may have provided to Henkel,

    in the framework of Henkel’s Sustainability Stakeholder Dialog

    for the purposes of
  • sustainability dialog communication measures (Sustainability Stakeholder Dialog).

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Sustainability Stakeholder Dialog form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

5. Cookies, Pixels, Fingerprints, and similar technologies

This website uses cookies and similar technologies. Cookies are small units of data temporarily stored on the hard disk of your device by your browser that are necessary for using our website. A cookie often includes a unique identifier, which is a randomly generated number and stored on your device. Some expire at the end of your website session; others remain on your device for longer. Technically necessary cookies will be used automatically. Other cookies (or similar technologies) will only be applied based on your prior consent. 

There are different types of cookies. First-party cookies are those placed by the website visited and can only be read by that website. Third-party cookies are those placed by other organizations that we use for various services. For example, we use external analytics service providers that place cookies on our behalf to tell us what is liked or not liked on our website. In addition, the website you visit may contain embedded content from, for example, YouTube, which in turn may set their own cookies.

A pixel is usually no more than 1-pixel x 1-pixel transparent image, that is placed on the website to collect data such as IP address, type of browser, time of access, or previously set cookies for the purpose of content personalization or making browsing more efficient and easier. They are often used in combination with cookies as pixels are generating and managing cookies.

Provided you have consented, the website will collect data regarding a device’s operating system, browser, language, installed fonts, IP address, plugins and further information. In doing so, a device can be re-identified for user-relevant marketing purposes.

You can find more information on the Cookies and other technologies used by our website and their purposes on our website under “Cookies” and “Cookie settings”. There, you can also withdraw your consent at any time with effect for the future by disabling the respective cookie setting. 

Your preference is set for the named domain, per browser and device. Therefore, if you visit our website at home and work or with different browsers, you need to refuse data storage with every device or browser.

a) Mapp  Intelligence (formerly Webtrekk)

Provided you have consented, this website collects and stores data for marketing and optimization purposes by using a technology of Mapp Digital c/o Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany, which is hosted in Germany. For this purpose, a cookie is installed on your device. This cookie will collect data such as browser and device information, your IP address, visited websites and time of access. This data is stored in and further processed on basis of anonymous or pseudonymous user profiles (depending on the respective technology and service engaged). These user profiles are stored in Cookies or other similar technologies as set out above. In addition to the data collected when accessing the website (as set forth above) this may also include information pertaining to the website you are using to visit us, the websites that you visit while you are with us and, if applicable, any search terms you have been using to find our website.

Without an explicit consent by our users the data collected with the Mapp technologies is not used to identify a visitor personally and is not combined with any other personal data about the respective user.
Please find further information about the web tracking in the Data Protection policy of our provider: mapp.com/privacy

Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Mapp Intelligence cookie, you can follow this link and set an opt-out cookie. The cookie is set for the named domain, per browser and device. Therefore, if you visit our website at home and work or with different browsers, you need to refuse data storage with every device or browser. 

b) Google Ads

Provided you have consented, this website uses "Google Ads", a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), for the purposes of evaluating the effectiveness of advertising measures and to address you again. When you visit our website, “Google Ads” installs a cookie on your device. With that cookie, Google processes the information generated by your device about the use of our website, interactions with our website and advertising measures as well as your IP address, browser information, your previously visited websites and the date and time of access for the purposes of analyzing and visualizing the reach measurement of our advertisements and to display personalized advertisements. For this purpose, it can also be determined whether different end devices belong to you or your household. With “Remarketing”, users of our website can be re-identified and recognized on other websites within the Google advertising network (e.g. in Google Search or on YouTube) and advertisements tailored to their interests can be displayed to them. 
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by Google.
You find more information about privacy in Google services here:  www.google.de/intl/de/policies/privacy

Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you do not wish to receive personalized advertising, you can find information on how to individually adjust your advertising settings with Google under this link. You can also install an opt-out plug-in.

c) Google Campaign Manager 360 (formerly DoubleClick)

Provided you have consented, with Google Campaign Manager 360 we use a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, to display relevant ads to you. For this purpose, Google installs a cookie on your device by using your IP address. In addition to IP address, browser and device information, visited websites and time of access, this cookie also collects information about the advertising shown in your browser and which advertisements you click. This allows Google and its partner sites to display interest-related ads based on the previous visits of Henkel-pages or other websites. The Campaign Manager cookies utilize a pseudonymous identification number assigned to your browser to check the on-screen and appealing ads. For this purpose, your browser is identified when ads are served, and assigned to a target group. The cookies stored on your device by Google thus allow you to be retargeted on the one hand (e.g. within the scope of “Google Ads”) on Google's websites and on the other hand (e.g. within the scope of “Google Campaign Manager 360”) on our websites and – depending on your interests – when you visit websites of other partners. 
This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may use your data for any own purposes as for profiling and linking your data to other data collected about you (e.g. through your Google Account).
The information generated by the cookie about your use of website will be transferred to a Google server in the US and stored there. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by Google.
You find more information about privacy in Google services here: https://policies.google.com/privacy

Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Google Campaign cookies, you can follow this link to deactivate the Campaign Manager service by Google.

d) Social Media

Social Media content management services such as cookies and plug-ins of different social media networks are embedded in our web pages. The associated services are provided by the respective companies (“providers”) only after you have given your consent. Purpose of these services are to enable you to view and share our content with your friends and networks. These providers are:

  • YouTube is provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA, and within the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For an overview of the YouTube plugins, go to: https://developers.google.com/youtube/documentation

To increase the protection afforded to your data when you visit our web pages, these social media services are implemented as “2-click buttons.” This form of integration ensures that, when accessing a page from within our website containing such tools, you are not automatically connected to the providers’ servers. Only if you activate the social media services and thereby permit for data transmission, the browser will create a direct link to the providers’ servers. The content of the various tools is then transmitted by the provider concerned directly to your browser and then displayed on your screen. 
The social media tool tells the provider your previously visited websites, your IP address, browser information, and the date and time of the server request. On making use of any of the social media functions (e.g. clicking the “Share” button, leaving a comment), this information too will be transmitted by the browser directly to the provider for retention. Those providers may use your data for any own purposes as for analytics, marketing, profiling and linking your data to other data collected about you (such as through your user account with the respective provider) even if you are not logged in to your social media account. 
The providers process the data partly also in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by the providers.

Further information on the collection and use of data by the providers and on the rights and possibilities available to you for protecting your privacy in these circumstances can be found in the providers’ data protection/privacy policies:

Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". You can also adjust your preferences by changing your browser settings or your social media platform settings.

e) Adobe Analytics

Provided you have consented, this website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited (4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Ireland) (“Adobe”). For this purpose, a cookie is installed on your device. This cookie will collect data such as browser and device information, your IP address, visited websites, and date and time of server request for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. 

Adobe (as a controller) may use your data for any own purposes as for profiling and linking your data to other data collected about you (e.g. through your Adobe Account).

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and processed by Adobe on servers in the United Kingdom. For this third country data transfer, an adequate level of data protection is ensured by standard contractual clauses, Art. 46 GDPR, pending an adequacy decision by the European Commission (Art. 45 GDPR).

We have activated the IP anonymization, which means that the last octet (the last portion) of the IP address is immediately hidden when the IP address is collected by Adobe. This anonymization is performed prior to any processing of the IP address. Only an approximate location will be available for the purpose of statistical analysis. After the geo-lookup, everywhere in Analytics the IP addresses are obfuscated – replaced with :: X.X.X.X.

By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by Adobe.

You find more information about privacy in Adobe services here: https://www.adobe.com/privacy/policy.html

Objection to data collection: 

You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Adobe Analytics cookies, you can follow this link (https://www.adobe.com/privacy/opt-out.html) and deactivate the Adobe Analytics collection and use of data (cookies and IP address).

6. Whistleblower-Channels

If we receive messages through any of our whistleblower-channels we process relevant personal data relating to persons relevant in the respective context, which we have received or collected directly from the whistleblower report or which we collect from other sources in the course of the investigation from publicly available sources or from third parties, in particular from witnesses or other companies within the Henkel Group.

Depending on the exact nature of the reported behavior, such data may be, e.g.:

  • Contact data, in particular postal address, electronic addresses (e.g., email address), telephone numbers and user IDs;
  • Bank data, in particular account number, financial institute, credit card number, debit card number
  • Assessment data, in particular data with regard to assessments of performance and/or potential or personality, e.g., data in connection with Henkel’s employee appraisal process;
  • Learning data, in particular data about participation in training or eLearnings;
  • Communication data, in particular content of electronic communication, e.g., via email or other collaboration tools;
  • Connection data, in particular data that describes the circumstances of telecommunications or electronic communications, data from web analysis tools, e.g., telephone invoices, log files as well as websites, IP addresses and other data necessary for virus-scanning and cyber-defense;
  • Data concerning personal life, in particular data about relatives, interests as well as data about private life (which is not health data or data on religious belief)
  • ID data, in particular data that is generally stated on an identity card or a driving license, e.g., the birthday or passport number;
  • Pictures/Video Recording, in particular photographs as well as images from video surveillance;
  • Time stamps, in particular personalized records of activities with time stamps (time events), e.g. logging of events in computer systems, safety systems or recording of working hours; and/or
  • Transaction data, in particular data on particular contracts or legal relationships, payments, deliveries or other details of business transactions.

 

We will process the data specified above for the whistleblower process and the respective investigation in accordance with all statutory provisions, in particular, as the case may be, data protection, whistleblowing and employment related laws on the basis of Art. 6 Paragraph 1 lit. b GDPR (fulfillment of contract, in particular employment contracts and supply agreements), Art. 6 Paragraph 1 lit. c GDPR  (fulfillment of legal obligations), and Art. 6 Paragraph 1 lit. f GDPR (safeguarding our legitimate prevailing interests). Such legitimate interests may be e.g.: asserting or defending against any legal claims and litigation, IT security measures, prevention and detection of criminal offences, video surveillance to safeguard domiciliary rights and the collection of evidence in the event of, e.g. any burglaries, sabotage and thefts, measures for building and plant safety (e.g. physical access control), measures to secure domiciliary rights.

To the extent that we process special categories of personal data, Art. 9 GDPR applies.

There is no obligation to provide personal data. Henkel offers ways for whistleblowers to provide information anonymously.

We will store and process data for as long as this is necessary for the respective purpose for which it is being processed (e.g. for the duration of the employment relationship). Subsequently, the data will be deleted. We will delete data, which we process on the basis of Art. 6 Paragraph 1 lit. f), already as soon as your interests or fundamental rights and fundamental freedoms that require the protection of personal data outweigh our legitimate interests or those of a third party, or if our legitimate interests or those of a third party no longer exist.

However, in certain cases, we will continue to store and process the data as long as we are legally obliged to retain and store this information (for example, for tax or labor law reasons), as long as this is necessary to assert, exercise or defend legal rights or if we have legal grounds allowing further processing.

Within Henkel, data will only be provided to such employees (for example, specialist departments required for the investigation) who need them in connection with their official duties for the above-mentioned purposes.

In addition, data may be passed on to other companies within the Henkel Group if necessary.

We may use external service providers bound by data processing agreements for the provision of required services (e.g. IT services, consulting).

To the extent that this is required and permitted by data protection law, we may also pass on data to other recipients outside the Henkel Group. Such recipients may be e.g.: banks, social insurance carriers, public bodies and institutions (e.g. law enforcement authorities), lawyers, tax advisors and courts.

In this context, data may also be transmitted to countries outside the European Economic Area (EEA), in particular to other Henkel Group companies. If data is transmitted to countries outside the EEA, this will only be done if the EU Commission has decided that this country, this area or the specific sector provides an adequate level of protection (this is currently the case, for instance, in Andorra, Argentina, Canada (with restrictions), Faroe Islands, Guernsey, Israel (with restrictions), Isle of Man, Japan, Jersey, New Zealand, Switzerland, United Kingdom and Uruguay), and if suitable guarantees are provided for and enforceable rights and effective remedies are available to you (e.g. after conclusion of the EU Standard Contractual Clauses) or if there is an exemption according to Art. 49 GDPR (e.g. if you have consented to such a transfer or if this is necessary to fulfil the employment contract with us).

 

7. Your Data Subject Rights / Data Protection Officer

At any time, you may assert the right to access your data. Additionally, provided that the respective requirements are met, you may assert the following rights:

  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to lodge a complaint with the respectively competent data protection supervisory authority
  • Right to data portability (as of May 25th 2018)

Right to object

In case of processing activities involving your personal data that are carried out on basis of a legitimate interest of Henkel, you have the right to object against such processing of your personal data at any time for reasons resulting from your specific situation. Henkel will stop that processing unless Henkel can prove important reasons for the processing which deserve protection which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend against legal claims.

Should you have given your consent to the processing of your personal data, you can withdraw it at any time with effect for the future.

In these cases, or if you have any other questions or wishes with regard to your personal data, please send an email or a letter to our data protection officer, Mr. Frank Liebich, Henkel AG & Co. KGaA, Henkelstrasse 67, D 40191 Düsseldorf, Germany (Email: Datenschutz@henkel.com).